Welcome to Bishnupur Life. By using our website or placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

🛒 1. Product Information

  • All our products are handmade by local artisans in Bishnupur.
  • Each piece is unique, so slight variations in shape, size, colour, or texture are natural and not considered defects.
  • Product images shown on the website are for reference only. Colours may appear slightly different due to lighting and screen settings.

💳 2. Pricing & Payment

  • All prices on the website are in Indian Rupees (INR).
  • We reserve the right to change prices or discontinue products at any time without notice.
  • Payments are processed through secure payment gateways. We do not store your card or UPI information.

🚚 3. Shipping & Delivery

  • We deliver across India using trusted courier and postal services.
  • Delivery time usually takes 3–10 business days, depending on the location.
  • We are not responsible for delays caused by courier companies or unforeseen issues (e.g. natural disasters, public holidays).
  • Shipping charges (if any) are shown at checkout.

🔄 4. Returns & Refunds

We offer an easy return and refund policy! 😊
If your product is damaged or incorrect, just let us know within 7 days of delivery.

📸 Kindly share clear photos or videos of the issue for verification.
✅ Once we verify the problem, we’ll process your refund or replacement promptly.

For full details, please read our Refund and Returns Policy.

📧 5. Communication

  • By placing an order, you agree to receive updates via WhatsApp, SMS, or email about your order status.
  • We may occasionally send offers or updates.

🔐 6. Privacy

  • We respect your privacy. Any personal details you share with us are kept safe and only used to fulfil your orders.
  • For more, please read our Privacy Policy.

🚫 7. Use of Website

  • You agree not to misuse our website, copy content or images without permission, or interfere with its normal operation.
  • Any kind of fraudulent activity or abuse may lead to cancellation of your order and/or legal action.

📦 8. Order Cancellation

  • You may request cancellation before your order is shipped. Once dispatched, cancellation is not possible.
  • We reserve the right to cancel any order due to stock issues, payment failure, or suspicious activity.

📅 9. Changes to Terms

We may update these terms and conditions at any time. Please check this page before ordering to stay informed about our current terms.

📞 Contact Us

If you have any questions, feel free to reach out:

  • WhatsApp: +91 9474620801
  • Email: contact@bishnupurlife.in